Join Our Network - Surveillance Officer

Sports Careers - Cincinnati, OH

Hiring: Join Our Network - Surveillance Officer Company: Sports Careers Location: Cincinnati, OH Job Posted Time: 2026-09-15 05:28:20 Employment Type: On-site Target Skills & Keywords : SAFe About the job Experience: •1+ year of relevant experience Required Skills: •The listed role is an example of one of the typical roles that BetMGM may hire for once positions are available. You are applying to join our network of individuals with interest in this particular role with the understanding that immediate placement is not guaranteed and role availability may not presently exist. •Operate various closed-circuit television (CCTV) technology to monitor and review sportsbook activities, archive audio and video evidence and monitor the system for malfunctions •Proactively monitor sportsbook areas and personnel including, but not limited to, Cage, Soft Count, Kiosks, Sports Bar to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft •Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances •Maintain and improve knowledge of sportsbook rules, company policies, procedures and threats in all areas which Surveillance is responsible for monitoring through training and professional development •Cooperate with the local Gaming Authority and coordinate with and/or assist other law enforcement agencies as necessary. Testify in court as a representative for the company as necessary. Maintain strict confidentiality of Surveillance operations and any non-public information learned as an employee •Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies •Partner cross-functionally with leadership to maximize guest experience Qualifications: •At least one year of gaming and/or Surveillance experience •Previous experience working in a similar resort setting Compensation: •This position is also eligible for participation in a performance-based bonus plan Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!