JIRA Support Analyst

TRIAEM LLC - Springfield, VA

Hiring: JIRA Support Analyst Company: TRIAEM LLC Location: Springfield, VA Job Posted Time: 2026-09-10 14:41:03 Employment Type: On-site Target Skills & Keywords : Agile, Confluence, Jira, Program Management, SAFe, Scrum, Security Clearance About the job Experience: •Bachelor's degree + 8 years of experience, or Master’s degree + 5 years, or No degree with 15 years of relevant experience in IT or government program management. Required Skills: •Design and maintain Jira dashboards and reports to reflect project progress, highlight outstanding tasks, and present status updates to senior government officials. •Update and maintain epics, features, and hierarchies across multiple projects based on leadership guidance, including adjusting start/stop dates, capturing risks, and noting mitigation strategies. •Facilitate requirements gathering sessions, record detailed meeting notes, and document decisions in Confluence. •Standardize Jira configurations by analyzing and documenting existing Jira project hierarchies across teams. •Develop and publish content in Confluence to outline and maintain SDLC documentation. •Perform data validation and testing in Business Intelligence tools, ensuring accurate reflection of Jira data. •Support Agile ceremonies (e.g., standups, retrospectives) and serve as a champion for Agile practices across teams. •Deliver user support and training for Jira/Confluence users and promote best practices within the enterprise environment. Qualifications: •Comprehensive expertise in NSG TPED (Tasking, Processing, Exploitation, Dissemination) mission. •Proficient in Jira, Confluence, and Tableau. •Active TS/SCI clearance required. Will consider TS with SCI eligibility. •Occasional work in Chantilly, VA may be required. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!