Hiring: Jira Service Management & Atlassian Automation Lead Company: Softthink Solutions Location: Washington, DC Job Posted Time: 2026-09-17 11:41:09 Employment Type: Remote Target Skills & Keywords : Groovy, Jira, REST, Security Clearance About the job Experience: •5 years administering Jira Service Management in enterprise or federal environments. •Minimum 5 years administering Jira Service Management in enterprise or federal environments. Required Skills: •Administer Jira Service Management projects, queues, roles, permissions, and issue security schemes. •Configure and optimize workflows using Deviniti, Appfire JSU, JMWE, and native Jira automation. •Develop Groovy scripts using ScriptRunner for automation, listeners, validators, and custom JQL functions. •Manage Deviniti plugins (Dynamic Forms, Queues, Issue Templates, Extension) to enhance request forms and workflow logic. •Implement Appfire tools including Surveys, JSU Automation Suite, and JMWE for workflow efficiency and reporting. •Administer Insight Asset Management schemas, object types, imports, automation rules, and Jira issue integrations. •Integrate Jira with external systems using REST APIs and secure authentication methods. •Troubleshoot incidents, resolve workflow errors, optimize automation rules, and maintain plugin lifecycle compatibility. Qualifications: •Demonstrated expertise with Deviniti, Appfire, Adaptavist ScriptRunner, and Insight Asset Management. •Proven experience writing Groovy scripts, REST integrations, workflow automation, and custom JQL functions. •Bachelor s degree in Computer Science, Information Systems, Engineering, or related field. •ScriptRunner or Atlassian Advanced Admin training (preferred). •Other Requirements (from Both Documents) •Must be eligible for DOJ/BOP security clearance. •Must comply with DOJ Order 1700.01, BOP Computer Security Program Statement 1237.13, and RFO 952.2042. •Must support offpeak work (evenings/weekends) when required. •Must provide documentation, training materials, and incident/problem resolution records. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!