Hiring: ITSM Change Enablement and Adoption Lead Company: Delta Air Lines Location: Atlanta, GA Job Posted Time: 2026-09-16 19:25:24 Target Skills & Keywords : Agile, Change Management, Microsoft Office, Risk Management, ServiceNow About the job Experience: •18 years of age and has authorization to work in the United States. •5+ years of experience in IT operations, ITSM, Change Management, or a related technology governance function •At least 18 years of age and has authorization to work in the United States. Required Skills: •As an ITSM Change Enablement & Adoption Lead, you will serve as a key leader in Delta's ITSM Change Management organization, responsible for both sustaining high-quality governance operations and advancing the future-state vision of Change Management. •Leveraging ServiceNow, AI-enabled capabilities, data analytics, and continuous improvement methodologies, you will identify opportunities to simplify and automate processes, improve decision-making, increase governance efficiency, and strengthen operational resiliency. Compensation: •401(k) with generous company contributions up to 9% Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!