Hiring: ITOC Analyst - Service Continuity Company: McGuireWoods LLP Location: Richmond, VA Job Posted Time: 2026-09-10 13:05:10 Employment Type: Remote Target Skills & Keywords : ServiceNow, Splunk About the job Experience: •2+ years of experience in a NOC, ITOC, or IT operations environment preferred Required Skills: •Monitors, reports, and makes corrections, when required, to all service and performance levels of enterprise network, application, hardware, security, telephony, data backup and data center/office environments using the provided tools for performance, event and capacity management •Reviews/maintains Operational Service Level Agreements (SLA’s) and supporting vendor contracts •Reviews and follows up to ensure issue remediation is complete •Coordinates remediation plans for enterprise wide system issues Qualifications: •High school diploma required; additional technical education preferred •1-2+ years of experience in a NOC, ITOC, or IT operations environment preferred •Have more questions? Connect with a recruiter directl y. Compensation: •$71,800 - $104,200 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!