Hiring: iTeam Customer Engineer Manager Company: Applied Materials Location: Phoenix, AZ Job Posted Time: 2026-09-10 11:07:20 Employment Type: Full-time Target Skills & Keywords : Phoenix About the job Required Skills: •Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits. •Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker. •Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability. •Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the “mentor” program so that all new engineers have a defined mentor. •Lead and oversee account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result. •Lead and oversee system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification. •Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers. •Works on issues where analysis of situation or data requires review of relevant factors Qualifications: •Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives •Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees •Exercises judgment within defined procedures and policies to determine appropriate action. •Erroneous decisions or failure to achieve results will cause delays in schedules. •Bachelor's Degree •Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values. •For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Compensation: •$88,000 - $121,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!