Hiring: IT & Workplace Operations Lead Company: Formic Location: Bolingbrook, IL Job Posted Time: 2026-09-15 12:09:19 Employment Type: Full-time / Remote Target Skills & Keywords : Encryption, GitHub, Notion, SOC 2, SaaS, Slack, VPN, Vendor Management About the job Experience: •3-7 years of experience in IT operations, systems administration, technical support, security operations, technical operations, or another hands-on technology environment. •7 years of experience in IT operations, systems administration, technical support, security operations, technical operations, or another hands-on technology environment. Required Skills: •You don't need to know every system we use on Day 1. We'd rather hire someone with strong technical fundamentals, exceptional resourcefulness, and an ability to learn quickly. Over time, we expect you to become an expert in Formic's technology environment. •You do need to be highly capable at using AI to extend what you can do. We want someone who is genuinely excited about technology and constantly asks: Why are we doing this manually? Can I automate it? Can I make this better? •AI and automation are a meaningful part of this job, not a side project. We mean more than using ChatGPT to write emails. We want someone excited about connecting AI to actual systems and workflows, building things, experimenting with new tools, and finding better ways for Formic to work. •The goal is simple: technology and the workplace become things the company rarely has to think about because they simply work. •Be the internal owner for day-to-day IT support and troubleshoot issues across Mac and Windows devices, applications, accounts, authentication, peripherals, and connectivity. •Own employee onboarding and offboarding, including computers, accounts, applications, permissions, physical access, equipment recovery, and secure access removal. •Administer our device fleet, including MDM/RMM, patching, encryption, endpoint protection, software deployment, remote management, and remote lock/wipe. •Maintain an accurate hardware inventory and manage purchasing, receiving, configuration, repairs, replacements, shipping, returns, and lifecycle planning. Qualifications: •Worked in a startup or physical operating environment •Administered Google Workspace, MDM/RMM, EDR, or identity systems •Supported SOC 2; managed an MSP •Worked with office networking or physical-security systems •Built scripts, bots, internal tools, integrations, or AI agents because you got tired of doing something manually •Created a home lab, side project, GitHub repo, Raspberry Pi graveyard, overly complicated Home Assistant setup, or other evidence that you genuinely enjoy messing with technology also counts. Compensation: •$90,000 - $120,000 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!