Hiring: IT Technical Specialist Company: Range USA Location: Cincinnati, OH Job Posted Time: 2026-09-10 12:37:08 Employment Type: Full-time / Remote Target Skills & Keywords : Microsoft Office, iOS About the job Experience: •Strong troubleshooting and critical thinking skills Required Skills: •The IT Technical Support Specialist assists in all aspects of supporting our multiple stores across the US.  The ideal candidate will have a foundation for IT knowledge but will be open to learning many different skills.  We are looking for a true problem solver to provide technical assistance to our employees. •Curious — ask questions, find and solve problems •Passionate — care deeply about the brand, team, and customers •Do it Right — take pride in accuracy and credibility •Service — put others above ourselves •Serve as the first point of contact for IT support requests across corporate and retail store locations, triaging and resolving Tier 1 and Tier 2 issues via phone, remote desktop tools, in-person, and ticketing system; escalate unresolved issues to senior IT staff with thorough documentation. •Provide technical support for end-user hardware and software, including desktops, laptops, printers, peripherals, and mobile devices across Windows 10/11 and iOS environments. •Administer and support Microsoft 365 services including Exchange Online, Teams, OneDrive, and SharePoint; handle account provisioning, mailbox management, licensing assignments, and access troubleshooting. Compensation: •Medical, Dental, and Vision health insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!