Hiring: IT Technical Account Manager Company: Pacific Office Automation Location: Beaverton, OR Job Posted Time: 2026-09-10 14:08:14 Employment Type: Remote Target Skills & Keywords : Azure, HIPAA, RDS, SIEM, SQL, VPN, Windows Server, macOS About the job Experience: •5+ years of experience in one or more of the following roles: Technical Account Management, vCIO, IT Director, or Senior IT Consultant •40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. •Over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. Required Skills: •Our TAMs act as trusted advisors, aligning technology with business goals, driving IT strategy, and ensuring high levels of client satisfaction through proactive communication, planning, and relationship management. •Our ideal candidate demonstrates a high level of emotional intelligence (EQ) and professional maturity, enabling them to build and maintain strong client relationships. They are adept at strategic thinking, guiding business leaders through complex IT decisions, and reframing challenges into actionable solutions. •The right individual is confident presenting to executives, skilled in IT strategy development, and capable of bridging the gap between technical requirements and business outcomes. •5+ years of experience in one or more of the following roles: Technical Account Management, vCIO, IT Director, or Senior IT Consultant •Proven experience with IT budgeting, strategic planning, and technology roadmap development •In-depth knowledge of ROI analysis and cost-benefit justification for IT investments •Demonstrated capacity to translate complex technical concepts into business language •Deep knowledge of cloud and infrastructure technologies, including modern network, security, and collaboration platforms Qualifications: •Bachelor’s degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience) •Operational familiarity with governance, risk, and compliance (GRC) frameworks such as HIPAA, PCI, or CMMC •Solid functional working knowledge of CIS Controls, NIST, or other cybersecurity frameworks •Relevant technical certifications such as Security+, Network+, or Cloud credentials (Azure, Microsoft 365) •Microsoft Windows and macOS environments •Microsoft Windows Server / Active Directory •WatchGuard, SonicWall, Cisco, or similar firewall platforms •Endpoint Security, EDR, and Cloud Backup solutions, SIEM Compensation: •Competitive benefits and rewards package •Medical, Dental, Vision, and Life Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!