Hiring: IT Tech Support - OK Company: Cognizant Location: Bartlesville, OK Job Posted Time: 2026-09-16 18:37:18 Employment Type: Remote Target Skills & Keywords : DNS, TCP/IP, VPN About the job Experience: •3-7 years of experience in IT Support, Service Desk, Desktop Support, or EUC________________________________________ •7 years of experience in IT Support, Service Desk, Desktop Support, or EUC________________________________________ •000 yearly depending on experience and other qualifications of the successful candidate. Required Skills: •The position serves as the primary point of contact for IT incidents and service requests, ensuring timely resolution in accordance with established Service Level Agreements. •End User Support •Provide Level 1 and Level 2 support for desktops, laptops, printers, scanners, mobile devices, and peripherals. •Diagnoses and resolve hardware, software, operating system, and application issues. •Support Windows operating systems and standard enterprise applications. •Assist users with Microsoft 365 products, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint. •Provide support for audio/video conferencing solutions and collaboration tools. •Incident & Service Request Management Qualifications: •Preferred Bachelor's Degree in Information Technology, Computer Science, 3-7 years of experience in IT Support, Service Desk, Desktop Support, or EUC________________________________________ Compensation: •Flexible work environment (work from home / hybrid options) •Provide Level 1 and Level 2 support for desktops, laptops, printers, scanners, mobile devices, and peripherals Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!