Hiring: IT Tech Support Company: Uniti Group Inc. Location: Mobile, AL Job Posted Time: 2026-09-16 12:03:14 About the job Experience: •5 years’ directly related experience; or an equivalent combination of education and directly related technical experience required. Required Skills: •Resolve tickets in a timely fashion by adhering to departments SLA. •Work from IT ticketing system independently as assigned. •Demonstrated capacity to work in a small group environment. •Document steps taken for resolutions. •Engaging other Uniti teams when necessary to resolve issues. •Proactively identifying problems and finding resolutions. •Communicating complex technical issues to non-technical customers. •Attention to detail & organizational skills. Qualifications: •Associates degree in technical field •Bachelor’s degree may be substituted for some experience as deemed appropriate. •Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%|Far Vision: Occasionally: 0-33%|Peripheral Vision: Occasionally: 0-33%| •Equipment Used in Job Performance/Working Environment: Computer, Printer, Telephone, Basic Office Supplies, Copier •Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience. Compensation: •Medical, Dental, Vision Insurance Plans Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!