Hiring: IT Tech Support/HelpDesk- Only W2 and Locals Only Company: SGS Technologie Location: Franklin, NH Job Posted Time: 2026-09-17 13:29:34 Employment Type: On-site Target Skills & Keywords : DNS, Jira, Microsoft Office, ServiceNow, VPN, Wealth Management About the job Required Skills: •Onsite deskside support to end users for desktops, laptops, and peripherals •Perform system setups, imaging, OS installations, and upgrades •Troubleshoot issues related to MS Office, Outlook, email, and common business applications •Replace faulty hardware components •Provide support for basic networking issues •(LAN, Wi-Fi connectivity, VPN access) •Log, track, and resolve incidents using a ticketing system •Escalate unresolved issues to appropriate teams when required Qualifications: •Strong experience in desktop & laptop troubleshooting (Windows 10/11) •Applied hands-on capability in printer setup, configuration, and troubleshooting •Good understanding of hardware components and peripherals •(password resets, user unlocks, basic group management) •Basic understanding of networking concepts (IP, DNS, DHCP) •Customer service and communication skills •Demonstrated capacity to work independently in an onsite environment •IT certifications (CompTIA A+, Network+, or similar) •Exposure to SCCM, Intune, or endpoint management tools Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!