Hiring: IT Tech Support Analyst I Company: Easterseals-Goodwill Northern Rocky Mountain Location: Great Falls, MT Job Posted Time: 2026-09-15 12:33:19 Employment Type: On-site Target Skills & Keywords : HIPAA, Windows Server, iOS About the job Experience: •Coursework in Computer Science or technical training that would give the applicant skills needed to perform the computer support and problem-solving required. •Easterseals-Goodwill Offers a Comprehensive & Competitive Benefits Package Including Medical, Vision, Dental, and Voluntary Products •401(k) Retirement Plan + up to 4% contribution •Flexible Spending + Health Savings Accounts Required Skills: •General Service Desk duties include; technical support via email/phone/ticketing system, strong customer service orientation and ability to interact well with diverse end-users and technical staff are required. Qualifications: •Communicates effectively both written & orally with co-workers and internal customers. •Working technical knowledge of both PC hardware and software. •Must possess knowledge of basic networking concepts and equipment familiarity, including routers, modems, and switches, and the networking and cabling of associated equipment. •Willingness and ability to travel as needed within the territory of ESGW and to national meetings. •Overtime and evenings required to meet deadlines and be part of an on-call rotation as needed. •Demonstrated capacity to move independently or with reasonable accommodation within the facility and community. •Applicant must be physically and mentally able to perform all requirements of the job including but not limited to walking, sitting, bending, twisting, stooping, standing and kneeling for periods of time. •Frequently lifts and moves hardware/networking equipment weighing up to 70 pounds. •All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!