IT Systems Engineer

Klaviyo - Boston, MA

Hiring: IT Systems Engineer Company: Klaviyo Location: Boston, MA Job Posted Time: 2026-09-12 13:06:39 Employment Type: Internship Target Skills & Keywords : AWS, Azure, Azure AD, Bash, DNS, EC2, GCP, IAM, Jira, LLM, OIDC, Okta, PowerShell, Python, REST, SAML, SOC 2, SaaS, Slack, Systems Engineering, VPC, VPN, Zoom, iOS, macOS About the job Experience: •2+ years of hands-on experience in IT support, systems administration, or systems engineering, or equivalent practical experience through an apprenticeship, internship, help desk role, home lab, or certification-backed project work. Required Skills: •How You’ll Have An Impact •Own your projects and tickets end to end from problem statement to rollout to documentation and when you see something broken, fix it or get it to the right owner rather than route around it. •Ship changes quickly to systems that thousands of Klaviyos rely on, while testing your work, getting a peer review, and having a rollback plan before you touch production. Speed matters, and so does not skipping steps. •Treat Klaviyos as your customers partner with stakeholders to build and improve the tooling, integrations, and documentation that make their work easier today and scale for where the business is headed. •Leave behind clean configurations, least-privilege access, and runbooks and knowledge base articles good enough that the next person never has to ask you. •Be clear on what success looks like for each project, and use ticket data, system telemetry, and adoption metrics to show the impact of what you built. •Ramp on new platforms quickly, use AI to accelerate both your learning and your output, and treat feedback from your team as a gift. Qualifications: •Working familiarity with the admin side of core SaaS platforms such as Google Workspace, Jamf, Slack, Atlassian, and Zoom. •Foundational understanding of IT systems, including enterprise device management, secure identity, and endpoint security. •Interest in learning how to automate workflows and repetitive tasks. •Some experience with or willingness to learn IdP configuration, management, and maintenance, including SSO (SAML/OIDC) and SCIM provisioning. Experience with Okta or Entra ID (Azure AD) is a plus. •Understanding of the importance of clean, concise controls and easily editable security functionality within tools, and a willingness to support access reviews and audit evidence requests for SOC 2 and SOX. •Foundational scripting skills with an interest in further developing these skills. Experience with Bash, PowerShell, or Python is a plus. •Operational familiarity with the identity lifecycle onboarding, role changes, and offboarding and why timely, accurate access matters. •Comfort reading API documentation and working with REST and JSON to connect systems together, or a clear appetite to learn. •A disciplined approach to change: you test before you deploy, document what you changed, and communicate clearly with the people it affects. •Strong written communication and a habit of documenting your work. Compensation: •$96,000 - $144,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!