IT Systems Administrator
Neuralink - Austin, TX
Hiring: IT Systems Administrator Company: Neuralink Location: Austin, TX Job Posted Time: 2026-09-03 10:34:29 Employment Type: Full-time Target Skills & Keywords : Ansible, Assembly, Bash, DNS, HIPAA, IAM, IaC, Linux, OAuth, Okta, PowerShell, Python, SAML, SOC 2, SaaS, Slack, TCP/IP, TLS, Terraform, Zoom, macOS About the job Experience: •5 years of experience providing expert-level end-user support across macOS, Windows, and Linux environments, ideally as part of a structured tier-1 support rotation Required Skills: •Provide expert end-user technical support across macOS, Windows, and Linux environments as part of a tier-1 support rotation. •Deploy, configure, and manage endpoint devices using MDM platforms (e.g., Jamf, Intune, Kandji), including application deployment, configuration profiles, and policy enforcement. •Administer identity provider (IDP) and IAM systems including Microsoft Entra, Google Workspace, Okta, or similar; manage user lifecycle from onboarding through off-boarding. •Implement and enforce security policies across endpoints, SaaS applications, and corporate systems; conduct regular audits and remediation. •Administer and maintain SaaS applications such as Google Workspace, Slack, Zoom, and other business-critical tools. •Perform L1 and L2 network troubleshooting including connectivity issues, VLAN assignments, and Wi-Fi connectivity diagnostics. •Manage endpoint hardware inventory including procurement, asset tagging, deployment, and lifecycle tracking. •Develop automation and tooling using scripting (Bash, Python, PowerShell) to streamline repetitive IT operations tasks. Qualifications: •Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related technical field or equivalent practical experience. •3–5 years of experience providing expert-level end-user support across macOS, Windows, and Linux environments, ideally as part of a structured tier-1 support rotation •Hands-on experience administering at least one enterprise MDM platform (Jamf, Intune, or Kandji), including application deployment, configuration profiles, and policy enforcement at scale •Demonstrated experience administering an enterprise IDP/IAM platform (Microsoft Entra, Okta, or Google Workspace) including full user lifecycle management, SSO configuration, MFA enforcement, and access reviews •Solid functional working knowledge of identity and access management protocols including SAML, SCIM, OAuth, and 802.1x. •Operational familiarity with endpoint security tools, zero-trust architectures, and certificate-based authentication (TLS, X.509, U2F, WebAuthn). •Understanding of networking fundamentals: TCP/IP, DNS, DHCP, ARP, VLANs, and basic wireless troubleshooting. •Comfort supporting a diverse user base including non-technical colleagues; strong empathy and communication skills. Compensation: •Excellent medical, dental, and vision insurance through a PPO plan Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!