Hiring: IT Support Technician Company: Metro Vein Centers Location: San Antonio, TX Job Posted Time: 2026-09-15 12:39:37 Employment Type: Full-time Target Skills & Keywords : DNS, EHR, EMR, HIPAA, VPN, macOS About the job Experience: •4 years of experience in IT support, helpdesk, or desktop support Required Skills: •Provide in-person IT support to staff in Texas, Arizona, Georgia, and other surrounding clinic locations as they open •Serve as the primary onsite point of contact for hardware, software, and connectivity issues •Configure, image, and deploy workstations, laptops, printers, and peripheral equipment •Manage user onboarding and offboarding, including account setup, device provisioning, and day-1 IT orientation •Manage support tickets, maintaining SLA compliance and documentation standards •Assist with MDM enrollment, compliance monitoring, and patch management •Assist with setup and future support for new clinic openings •Conduct user training on IT tools, security awareness, and self-service portal usage Qualifications: •2–4 years of experience in IT support, helpdesk, or desktop support •Strong working knowledge of Windows and/or macOS •Basic understanding of networking: LAN, Wi-Fi, VPN, DNS •Excellent customer service, communication, and organizational skills •Demonstrated capacity to prioritize and manage multiple issues in a fast-paced, patient-driven environment •Demonstrated capacity to travel up to 80% across clinic locations as required •Being onsite during business/clinic hours •Self-motivated with the ability to work independently and manage time effectively in the field •Valid driver’s license and reliable transportation Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!