Hiring: IT Support Technician (level 1 or 2) Company: Topaz Fiscal Services LLC Location: Ocean County, NJ Job Posted Time: 2026-09-16 23:39:38 Employment Type: Full-time / Remote Target Skills & Keywords : Windows Server About the job Required Skills: •Provide IT support to remote clients, diagnosing and resolving technical issues promptly and efficiently. •Document all troubleshooting steps taken to resolve issues, ensuring clear and comprehensive records. •Prepare and ship computers and other hardware directly to users •Maintain and optimize computer systems and network environments to ensure maximum performance and reliability. •Maintain Windows Desktop OS and Windows Server OS •Perform network administration tasks, including configuration and management of firewalls, switches, and Access Points. •Administer email systems, ensuring seamless communication channels for clients including Office 365 administration. •Administer user permissions including AD, Entra ID, SharePoint file permissions. Qualifications: •Proven experience in providing remote IT support, troubleshooting hardware and software issues. •In-depth knowledge of network security principles and best practices. •Excellent communication skills, both written and verbal. •Demonstrated capacity to work independently and collaboratively in a remote team environment. •Detail-oriented with a focus on delivering high-quality solutions. •Demonstrated capacity to be available for weekend on-call support and respond to IT issues requiring timely attention as needed. •Certifications such as CompTIA Network+, CompTIA Security+, or Cisco Certified Network Associate (CCNA). •Bachelor’s degree in computer science or equivalent Compensation: •$50,000 - $70,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!