Hiring: IT Support Technician II Company: Riot Platforms, Inc. Location: Corsicana, TX Job Posted Time: 2026-09-13 10:33:27 Employment Type: Remote About the job Required Skills: •This position is intentionally balanced between day-to-day incident and break/fix support and project-oriented technical work, with expectations for both strong customer responsiveness and disciplined technical execution. Some travel will be required. •This position will be based in our •Office with travel to our •Resolve advanced hardware, software, endpoint, access, mobile-device, conferencing, printing, and workstation incidents for business, operational, remote, executive, and VIP users. •Manage incidents through resolution by troubleshooting, communicating with users, validating fixes, documenting work, and escalating issues when specialized expertise is required. •Perform break/fix, provisioning, configuration, asset, and lifecycle support for laptops, desktops, mobile devices, peripherals, printers, meeting-room systems, and related technologies. •Support IT projects, deployments, upgrades, migrations, office moves, refresh cycles, testing, and post-deployment stabilization across assigned and regional facilities. •Administer support-governed systems, including endpoint-management, Microsoft 365, mobile-device-management, conferencing, asset, and end-user support platforms, in accordance with established procedures. Qualifications: •Associate’s degree in information technology or a related field; or an equivalent combination of education, certifications, and relevant experience. Compensation: •Competitive Salary: Base range (commensurate with experience) + bonus Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!