Hiring: IT Support Technician Company: Steward Partners Location: Florham Park, NJ Job Posted Time: 2026-09-17 13:25:01 Employment Type: Remote Target Skills & Keywords : Azure, Azure AD, DNS, Jira, Okta, Private Banking, SaaS, TCP/IP, Zendesk About the job Required Skills: •The Support Technician will be the main point of contact for our employees to provide thorough and responsive support to troubleshooting requests and timely resolution to tickets for a variety of systems and platforms in an adaptable role. •Support a growing user base’s software and hardware troubleshooting requests coming via multiple channels. •Review, monitor, upgrade, and secure computers, phones, and networks. •Help on site resources deploy new equipment, onboard new users, and open new office locations remotely. •Triage support requests and route to internal departments or external vendors/SaaS providers as needed or for escalation. •Perform password resets, entitlement/permission management, user account creation/terminations. •Create documentation for self-service support, “day one” questions, and efficiency improvements. •Assist with user training for technology platforms and workflows. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!