Hiring: IT Support Specialist Company: San Diego Metropolitan Transit System (MTS) Location: San Diego, CA Job Posted Time: 2026-09-17 09:17:14 Target Skills & Keywords : Microsoft Office, TCP/IP, macOS About the job Required Skills: •Serves as the initial point of contact for technical support requests via phone, email, and the ticketing system. •Diagnoses and resolves hardware and software issues related to desktops, laptops (Windows and Mac), printers, VoIP phones, ticket office terminals, and business applications. •Provides user support for software installations, updates, and basic training. •Escalates complex or unresolved issues to higher-tier IT teams when necessary. •Performs routine maintenance and repairs to ensure equipment is fully operational. •Deploys and configures workstations, peripherals, and office technology for new and existing users. •Supports the full computer lifecycle, including patching, imaging, software deployment, and decommissioning. •Conducts regular system health checks and preventative maintenance. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!