Hiring: IT Support Specialist - Onsite Company: Chimes Location: Exton, PA Job Posted Time: 2026-09-12 11:36:44 Employment Type: Full-time Target Skills & Keywords : Microsoft Office About the job Experience: •2+ years of experience in a technical support or similar role. •Familiar with AD, Windows, and Microsoft Office products •Familiar with MDM as well as Intune •Has expeirence with Helpdesk ticketing software as well as documenting tickets as needed Required Skills: •And go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. •Our vast array of services •Respond promptly, professionally, and proactively to incoming service requests. •Deliver help desk support for end-user hardware, software, and connectivity. •Perform Active Directory (AD) and Office 365 user administration, including account setup, maintenance, and troubleshooting. •Image, configure, and deploy new systems, ensuring optimal performance and end-user satisfaction. •Record all work and communication in the ticketing system for accurate tracking and reporting. •Conduct user training as needed to enhance understanding and usage of IT systems and tools. Qualifications: •Proficiency in Windows 10 and 11 administration, Active Directory management, and Office 365 user administration. •Basic understanding of network connectivity troubleshooting. •Relevant certifications (e.g., CompTIA A+, Network+, Microsoft certifications) are recommended but not required. Compensation: •Medical, Dental, and Vision Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!