Hiring: IT Support Specialist I Company: Empath Health Location: Ocala, FL Job Posted Time: 2026-09-15 11:36:43 Employment Type: Remote Target Skills & Keywords : Epic Systems, HTML, Microsoft Office, REST About the job Required Skills: •Provide hands-on technical support for end users, resolving hardware, software, and system issues both remotely and on-site •Install, configure, and deploy end user equipment, ensuring systems are set up efficiently and correctly from day one •Maintain and track IT equipment inventory, supporting lifecycle management and availability of resources •Document issues, resolutions, and trends to improve response times and prevent recurring problems •Partner with IT team members to support projects, system upgrades, and ongoing infrastructure initiatives •Deliver responsive, service-oriented support while escalating more complex issues when appropriate •Earn Competitive Pay: Your skills and contributions are recognized and rewarded. •Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life. Qualifications: •Associate’s degree required (Bachelor’s preferred) in a related field Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!