Hiring: IT Support Specialist Company: Vulcan Elements Location: Benson, NC Job Posted Time: 2026-09-15 10:34:59 Employment Type: Hybrid Target Skills & Keywords : Azure, Azure AD About the job Experience: •1+ years of experience in IT support, help desk, or systems administration, preferably in a manufacturing or high-security regulated environment. Required Skills: •Provide Tier 1 and Tier 2 technical support for hardware and software issues, including laptops, peripherals, mobile devices, and office equipment. •Execute the IT onboarding and offboarding process, including hardware provisioning, account creation, and user training on IT policies and security best practices. •Assist in the installation, configuration, and maintenance of network equipment, servers, and industrial devices within a manufacturing environment. •Assist in enforcing cybersecurity controls aligned with NIST 800-171, CMMC, and ITAR/EAR requirements, ensuring all workstations and devices remain compliant and secure. •Maintain accurate asset inventory, software licenses, and technical documentation for internal processes and troubleshooting guides. •Partner with Engineering, Operations, and Quality teams to support automation and data collection workflows. •Support Azure AD (Entra ID) user accounts, assist with MFA setup, and help maintain access to Azure-hosted resources. •Administer M365 tenant including user licensing, Exchange Online, Teams, and Intune. Qualifications: •Strong knowledge of Windows operating systems, Microsoft 365 administration, and basic networking •Operational familiarity with cybersecurity frameworks (NIST, CMMC) and experience working within ITAR/EAR export-controlled environments is highly preferred. •A hands-on "fixer" mentality with the ability to troubleshoot complex hardware and software issues independently. •Demonstrated capacity to lift up to 50 lbs and work comfortably in a manufacturing environment, including occasional work on ladders or in server rooms. •Must be a U.S. Person due to required access to U.S. export-controlled information or facilities. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!