Hiring: IT Support Company: Solution Partners, Inc. Location: Grand Rapids, MI Job Posted Time: 2026-09-16 16:22:05 Employment Type: Full-time Target Skills & Keywords : Microsoft Office About the job Required Skills: •Installing and configuring Dell Hardware & peripherals. •Image, upgrade pc/MacBook hardware through MDT, SCCM and Symantec Ghost. •Install programs/software with executables and SCCM software center. •Coordinate directly with end-user in setup of new device, shipping and return of old pc. •Respond to post deployment application and hardware issues related to refresh. •Provide IT/AV conference support for onsite/offsite executive presentations, events, and meetings including wireless networking, telephony, projectors, speakers, clickers, and closed-network printer setups. •Assist in employee On-boarding process, including equipment procurement & imaging. •Utilize ticketing system to document service request and incidents. Qualifications: •One or more years of experience in computer operations, or desktop support areas doing similar work as duties outlined above. •CompTIA A+ Certification, MCSE, or other IT Certifications. •Solid functional working knowledge of and experience with Windows10, Office365, Teams and SCCM. •Demonstrated capacity to follow written IT policies and procedures. •Strong communication and interpersonal skills. •Strong organizational skills and a strong attention to detail. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!