IT Support Engineer
MJH Life Sciences® - Cranbury, NJ
Hiring: IT Support Engineer Company: MJH Life Sciences® Location: Cranbury, NJ Job Posted Time: 2026-09-16 15:26:52 Employment Type: Hybrid Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, PowerShell, User Experience, macOS About the job Experience: •1 to 2 years of relevant IT support experience with a strong track record in end-user support and technical troubleshooting •2 years of relevant IT support experience with a strong track record in end-user support and technical troubleshooting Required Skills: •Provide L1 and L2 end-user support across all technical issues, handling incoming requests through phone, email, and ticketing systems with urgency and professionalism •Use AI tools to accelerate issue diagnosis, draft documentation, streamline repetitive workflows, and improve the overall quality and speed of support delivery •Administer and support users on Microsoft 365 and Microsoft Office products including Word, Excel, Access, PowerPoint, and Outlook •Troubleshoot hardware across desktops, laptops, tablets, printers (local and networked), and peripheral devices, as well as Windows 10, Windows 11, and macOS operating systems •Install, configure, and troubleshoot software, and perform higher-level scripting and troubleshooting using PowerShell and Terminal •Support audio and visual systems across company conference rooms and assist in managing the content delivery system •Manage printer and copier infrastructure, including setup, maintenance, and ongoing support •Lead employee onboarding and offboarding processes, ensuring all access, devices, and accounts are handled accurately and on schedule Compensation: •$55,000 - $65,000 / year •Competitive benefits and rewards package •Eligible for annual company bonus program or commission incentive based on role Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!