Hiring: IT Support Administrator Company: Mindex Location: Rochester, New York Metropolitan Area Job Posted Time: 2026-09-10 12:33:18 Target Skills & Keywords : Azure AD, Windows Server, macOS About the job Experience: •30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients. Required Skills: •Participate in an after-hours support rotation. •Respond to critical alerts, outages, and escalations according to established procedures. Qualifications: •Bachelor's degree in Computer Science, Information Technology, or related field preferred, or equivalent combination of education and professional experience. •Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or Technical Support role. •For more than 30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients. •In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and organizations make smarter, data-driven decisions. Compensation: •$40,000 - $60,000 / year •Medical, Dental, and Vision Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!