Hiring: IT Specialist Company: HiveWatch Location: Los Angeles, CA Job Posted Time: 2026-09-16 15:05:56 Target Skills & Keywords : AWS, DNS, GCP, GitHub, IAM, SOC, SaaS, Stakeholder Management, VPN, macOS About the job Experience: •5+ years in IT with demonstrated progression into ownership of corporate IT for a growing organization; direct experience managing IT vendors and/or MSP relationships Required Skills: •Personally own the full support lifecycle as the sole IT resource — intake, triage, and hands-on resolution for all employee requests — escalating to vendors only where appropriate, while keeping stakeholders informed •Manage employee IT onboarding and offboarding — accounts, hardware, access provisioning and de-provisioning, identify efficiencies as it relates to the onboarding/offboarding process as HiveWatch scales •Own endpoint management end-to-end via MDM — provision and deploy laptops & workstations; manage device policy across the fleet; run hardware lifecycle from procurement to retirement •Administer and set policy for business productivity software (Google Workspace, Microsoft 365) — user lifecycle, access, configuration standards, and license governance •Own and run the corporate network hands-on — firewalls, switching, wireless, VPN, and DNS — including configuration, monitoring, segmentation, and capacity planning •Own internet connectivity and uptime — manage ISP relationships, circuits, and failover so the office and business-critical services stay online •Own engineering tooling provisioning and licensing governance (GitHub, SaaS access) •Balance reactive support with proactive improvements as the company scales Qualifications: •Hands-on experience working at a start-up (early to mid stages) •Strong hands-on experience administering Google Workspace (or Microsoft 365) and managing endpoints via MDM, including laptop/workstation provisioning and hardware lifecycle •Comfort operating as a team of one — self-directed, able to prioritize and personally resolve support requests •A strong technical foundation across endpoint management, IAM/SSO, networking, and cloud — deep enough to build and operate directly, and to set standards and hold vendors accountable •Proven track record managing SaaS licensing and vendor contracts, SLAs, and renewals •Strong MacOS background and experience overseeing Windows environments •Excellent communication and stakeholder management skills, with the ability to translate technical concepts for various audiences and negotiate with vendors •Strong organizational, written, and verbal skills •Base salary range for this position is $120,000 - $140,000 USD per year Compensation: •$120,000 - $140,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!