Hiring: IT Specialist I Company: AEG Location: Los Angeles, CA Job Posted Time: 2026-09-15 12:34:03 Employment Type: Full-time / Remote Target Skills & Keywords : TCP/IP, Windows Server, iOS About the job Experience: •1+ years of experience in an IT support position or related role Required Skills: •Provides technical support to clients, assisting with software, hardware, and network-related issues. Ensure a timely and effective resolution of all support requests for IT / Operations related issues. •Setup all equipment for clients and performers, and ensuring proper installation of computers, access control systems, switches, and appropriate software. •Provides “remote hands” assistance, as requested by customers. •Regularly communicates with cross-functional teams to assess and address operational requirements for hardware and event logistics. •Works on Inventory Management, ensures efficient inventory control by managing stock levels, overseeing shipments, maintaining records, and identifying discrepancies. •Investigates, resolves, and implements improvements to existing and associated procedures and applications. •Communicates effectively, both verbally and in writing, with clients to identify needs and evaluate alternative technical solutions. •Provides technical support for smaller projects, operations, and special live events. Qualifications: •This position is not eligible for a bonus under the current bonus plan requirements. •Employer does not offer work visa sponsorship for this position. •Extraordinary People – we’re not kidding! •Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world. •Development and Learning – Opportunities for learning and leveling up through training and education reimbursement. •Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace. •To learn more about our culture and values, visit: https://solutions.axs.com/careers/ Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!