Hiring: IT Site Support Specialist Company: Addison Group Location: Denver, CO Job Posted Time: 2026-09-03 11:27:06 Employment Type: On-site Target Skills & Keywords : Android, Microsoft Office, ServiceNow About the job Experience: •3+ years of Level 2 IT support experience in a corporate environment. Required Skills: •Provide Level 2 onsite desktop and end-user support for Windows-based systems. •Troubleshoot hardware, software, network, and peripheral issues. •Deliver professional, white-glove support to executive leadership and C-suite personnel. •Configure, deploy, and support Windows devices using Microsoft Autopilot and Microsoft Intune. •Administer and support Microsoft 365 services, including Outlook, Teams, Office applications, and the Microsoft 365 Admin Center. •Support SharePoint and other Microsoft collaboration tools. •Configure and troubleshoot iPhone and Android mobile devices. •Manage incidents and service requests through the ServiceNow ticketing system. Qualifications: •Strong experience supporting Windows desktop environments. •ServiceNow or similar ITSM ticketing system •Strong troubleshooting, analytical, and problem-solving skills. •Demonstrated capacity to prioritize multiple support requests in a fast-paced environment. •Knowledge of Active Directory and enterprise endpoint management. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!