Hiring: IT Site Support Specialist Company: Addison Group Location: Denver, CO Job Posted Time: 2026-09-10 11:27:06 Employment Type: Remote Target Skills & Keywords : Digital Transformation, TCP/IP, User Experience, VPN About the job Experience: •5+ years in IT support roles with hands-on technical expertise. •Proven experience supporting Microsoft PC environments and remote users via VPN. Required Skills: •Deliver hands-on support for desktops, laptops, and network systems in a Microsoft Windows environment. •Manage system security, passwords, and data integrity to safeguard critical operations. •Provide exceptional customer service, ensuring clear communication and timely resolution of issues. •Configure wireless devices for secure connectivity to corporate O365 email. •Execute software installations, updates, and configurations based on ticketing workflows. •Independently image, configure, and deploy new PCs across the organization. •Maintain accurate records of PC inventory, assets, and support queues. •Support phone systems and assist with user training on applications and tools. Qualifications: •Strong customer service orientation and communication skills. •Advanced knowledge of Windows 10/11 and TCP/IP networking. •Proficiency in Active Directory, Office 365, antivirus/security tools, and PC troubleshooting. •Demonstrated capacity to work independently, prioritize tasks, and manage projects effectively. •Problem-solving mindset with sound judgment and decision-making skills. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!