Hiring: IT Services & Support Technician Company: Hempel A/S Location: Dallas, TX Job Posted Time: 2026-09-16 21:26:01 Employment Type: Remote Target Skills & Keywords : Azure AD, DNS, Jira, Microsoft Office, PowerShell, ServiceNow, VPN About the job Experience: •3 to 5 years of proven skills and hands‑on experience supporting Microsoft enterprise environments. This role is ideal for someone who thrives in a fast‑paced setting, enjoys solving technical challenges, and takes pride in delivering excellent end‑user support. •5 years of proven skills and hands‑on experience supporting Microsoft enterprise environments. This role is ideal for someone who thrives in a fast‑paced setting, enjoys solving technical challenges, and takes pride in delivering excellent end‑user support. •5 years of experience in an IT support or helpdesk technician role Required Skills: •End‑User Support •Provide onsite technical assistance for laptops, desktops, mobile devices, and peripherals •Troubleshoot and resolve issues related to Windows OS, Microsoft Office 365 applications, and hardware failures •Technical support on RF scanners, label and network printers. •Support end users with software installations, configuration, and general IT inquiries •Microsoft Infrastructure Support •Manage and maintain Active Directory user accounts, groups, and permissions •Support Entra ID (Azure AD) identity management tasks Qualifications: •3–5 years of experience in an IT support or helpdesk technician role •Strong working knowledge of Active Directory, Entra ID, Intune, Exchange Server, and Microsoft 365 administration •Operational familiarity with networking fundamentals and troubleshooting •Hands‑on experience supporting hardware (printers, laptops, desktops) •Excellent communication, customer service, and problem‑solving skills •Demonstrated capacity to work independently and manage multiple priorities •Preferred Skills (but Not Required) •CompTIA A+, Network+, or Microsoft certifications •Medical, dental and vision insurance coverage options that begin on your first day of employment •Flexible HSA and FSA options to manage healthcare and dependent care expenses Compensation: •Flexible work environment (work from home / hybrid options) •Provide onsite technical assistance for laptops, desktops, mobile devices, and peripherals Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!