Hiring: IT Service Manager Company: Ladders Location: United States Job Posted Time: 2026-09-17 11:33:46 Employment Type: Full-time / Remote Target Skills & Keywords : Okta About the job Experience: •5-7 years of experience managing IT in a remote-first environment •7 years of experience managing IT in a remote-first environment Required Skills: •Oversee IT and business systems operations for remote employees •Provide technical support and ensure timely resolution of desktop issues •Manage onboarding and offboarding processes for devices and accounts •Partner cross-functionally with Security to create and maintain access controls for compliance •Work alongside security engineers on daily security tasks and access reviews •Design automation tools to reduce manual ticket handling •Administer a fleet of Apple devices, including policy management and upgrades •Handle vendor relationships and maintain accurate technology spend records Qualifications: •Applied hands-on capability in MDM platforms, particularly Apple-based device management tools •Deep knowledge of identity and access management tools like Okta •Proven ability to automate IT workflows through scripting or tooling •Strong communication skills with the ability to explain technical details to non-technical staff Compensation: •$130,000 - $175,000 / year •Flexible work environment (work from home / hybrid options) •Equity options for full-time employees Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!