Hiring: IT Service Desk Engineer Company: PSI Software Location: Coraopolis, PA Job Posted Time: 2026-09-15 12:34:50 Target Skills & Keywords : Azure AD, Confluence, Jira, Linux, User Experience, VPN, macOS About the job Required Skills: •Provide 1st and 2nd level IT support to employees across PSI's global organization. •Act as the primary point of contact for IT incidents, service requests, and technical inquiries. •Receive, prioritize, troubleshoot, and resolve tickets in accordance with service level targets. •Diagnose and resolve hardware, software, operating system, and workplace technology issues. •Provide support for Windows 11 and macOS devices, as well as Microsoft 365 services including Outlook, Teams, SharePoint, and OneDrive. •Troubleshoot and support printers, peripherals, mobile devices, and workplace technologies. •Manage and coordinate IT onboarding and offboarding activities to ensure a smooth employee experience. •Support user account administration, access requests, and employee lifecycle processes. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!