Hiring: IT Security Manager - Customer Trust & Assurance Company: Wolters Kluwer Location: Riverwoods, IL Job Posted Time: 2026-09-10 11:01:33 Employment Type: On-site Target Skills & Keywords : AWS, Azure, Encryption, GDPR, Program Management, Project Management, SOC 2 About the job Experience: •10+ years of progressive experience in cybersecurity or information security, with broad, horizontal exposure across multiple security domains. Experience in customer facing roles (minimum 5 years) acting as a trusted advisor to senior security, IT, or business stakeholders. •Minimum 5 years) acting as a trusted advisor to senior security, IT, or business stakeholders. Required Skills: •Customer Trust and Transparency: Scale and build upon existing programs including the customer trust center, providing customers with self-service access to relevant security, privacy and compliance information. •Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & Business needs. Serve as internal subject matter expert on security for the GTM team, supporting sales and account managers in client facing discussions and presentations. •Oversee and guide various internal teams to address customers' security, compliance, and privacy needs. This includes leading the handling of questionnaires, audits, and calls with customers and prospects to ensure their concerns are addressed comprehensively and efficiently. •Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading. •Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products. •Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing. •Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation. •Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies. Qualifications: •Bachelors degree in computer science, information security, management information systems or similar. •Technical & Regulatory Expertise: Strong understanding of cybersecurity principles, data protection, privacy, and compliance, including hands on familiarity with areas such as access control, encryption, network security, identity and access management, and incident response. •In-depth knowledge of major security and regulatory frameworks including NIST CSF, NIST 800 53, SOC 2, ISO 27001, DORA, GDPR, and related risk assessment and internal control methodologies and demonstrated success supporting and leading internal and external audits and certifications. •Leadership & Collaboration: Demonstrated leadership and people management skills, including the ability to mentor, motivate, and develop team members. Strong cross functional mindset with experience working closely with engineering, legal, compliance, risk, and sales teams. •Analytical & Execution Skills: Highly analytical with strong problem solving skills, attention to detail, and the ability to interpret regulatory requirements and assess their impact on business objectives. Proven capability to manage multiple initiatives simultaneously, meet deadlines, and drive continuous improvement. •Program & Project Management: Experience leading or contributing to security, compliance, or trust related programs, with solid project and program management skills to plan, prioritize, and execute initiatives effectively. •Strong business acumen and the ability to translate complex technical concepts into business value. •Professional certifications such as CISSP, CISM, AIGP, AAISM, or equivalent. Compensation: •$118,300 - $207,400 / year •Competitive benefits and rewards package •This role is eligible for Bonus Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!