IT Program Manager

Bespoke Technologies, Inc. - Tysons Corner, VA

Hiring: IT Program Manager Company: Bespoke Technologies, Inc. Location: Tysons Corner, VA Job Posted Time: 2026-09-10 11:17:50 Employment Type: Remote Target Skills & Keywords : Azure, DNS, Program Management, SOC, Subnetting, TCP/IP About the job Required Skills: •Demonstrates experience managing Tier 1 and Tier 2 technical personnel. •Demonstrates experience with a strong understanding of Microsoft Sentinel, Microsoft Azure, enterprise networking, network monitoring, cybersecurity monitoring, and IT service management. •Demonstrates experience working with and managing escalations involving telecommunications carriers, ISPs, OEM vendors, Microsoft/cloud providers, managed service providers, and other third-party service providers. •Demonstrates experience overseeing and tracking planned maintenance windows, infrastructure changes, outages, and service restoration activities. •Demonstrates experience identifying operational trends, recurring issues, process gaps, and opportunities to improve monitoring, automation, escalation, and operational effectiveness. •Demonstrates experience coordinating maintenance schedules and ensuring appropriate NOC/CSOC monitoring coverage before, during, and after scheduled changes. •Demonstrates experience leading or managing personnel within a NOC, SOC/CSOC, enterprise operations center, or comparable 24x7 technical operations environment. •Demonstrates progressively responsible experience in enterprise IT operations, network operations, cybersecurity operations, cloud operations, or related technical disciplines. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!