Hiring: IT Production Support Analyst Company: Universal Logistics Holdings, Inc. Location: Warren, MI Job Posted Time: 2026-09-11 11:56:02 Employment Type: Contract Target Skills & Keywords : Jira, SQL About the job Experience: •2–4 years of experience in production/application support, preferably in logistics, transportation, or supply chain environments. Required Skills: •The Production Support Analyst role provides second and third-line technical and software support for critical production environments. •Monitor, troubleshoot, and resolve incidents/service requests in production systems, ensuring minimal disruption to business operations. •Train first level support when possible •Act as point-of-contact for system-related inquiries, escalating issues to development or infrastructure teams when needed. •Perform data corrections and updates, mitigating potential business risks and ensure operations can continue without interruption. •Perform deep-dive analysis to identify recurring problems and implement temporary and long-term solutions. •Create SQL scripts/stored procedures to update critical data due to software gaps. •Proactively track system health, job processing, and integrations to prevent downtime. Qualifications: •Bachelor’s degree in Information Technology, Computer Science, Business Systems, or related field (or equivalent work experience). Compensation: •$55,000 - $65,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!