IT Product Manager
Nicklaus Children's Health System - Miami, FL
Hiring: IT Product Manager Company: Nicklaus Children's Health System Location: Miami, FL Job Posted Time: 2026-09-16 17:54:59 Target Skills & Keywords : Accessibility, Agile, Change Management, HIPAA, Product Management, Product Strategy, SAFe, Scrum, Stakeholder Management, WCAG About the job Experience: •4-7 years of product management experience for digital products, enterprise applications, or I.T. platforms •3-5 years working in regulated environments (healthcare preferred) with security, privacy, and compliance considerations •7 years of related experience •7 years of product management experience for digital products, enterprise applications, or I.T. platforms •5 years working in regulated environments (healthcare preferred) with security, privacy, and compliance considerations Required Skills: •This position is supported by funding from a grant* •Defines and maintains product vision, strategy, and multi-quarter roadmap for assigned I.T. products and systems, centering patient experience and measurable outcomes. •Conducts discovery with patients, caregivers, clinicians, and operations to understand problems, validate opportunities, and identify unmet needs. •Translates strategy into a prioritized backlog (epics/stories) with clear acceptance criteria, dependencies, and release plans. •Partners with UX to define journeys, prototypes, usability testing, and accessibility requirements; ensure solutions are intuitive and inclusive. •Collaborates with engineering and architecture on feasibility, tradeoffs, technical debt, integrations, and performance/reliability requirements. •Defines success metrics (KPIs/OKRs) and analyzes usage statistics, conversion/adoption, and user feedback to guide iteration and optimization. •Coordinates go-to-market/change management with marketing/communications, training, support, and operations; crafts clear release notes and enablement materials. Qualifications: •Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, Healthcare Administration, or related field (OR) 7 years of related experience •Master's degree in Computer Science, Information Systems, Engineering, Business, Healthcare Administration, or related field preferred. •Certified Scrum Product Owner (CSPO) or equivalent preferred; demonstrates agile product management competency. •PMP/PMI-ACP/ SAFe POPM (or similar) preferred to support delivery planning and cross-team execution. •Demonstrated ability to define product strategy and translate vision into an actionable roadmap and prioritized backlog. •Strong user-centered design mindset; ability to incorporate patient, caregiver, and clinician feedback into requirements. •Demonstrated capacity to write clear user stories, acceptance criteria, and release notes; comfort with ambiguity and iterative delivery. •Proficiency collaborating with engineering, UX, and data teams; working knowledge of APIs, integrations, and system constraints. •Strong stakeholder management and executive communication; able to align diverse priorities to a shared plan. •Knowledge of healthcare workflows and digital patient experience (portals, scheduling, check-in, messaging, telehealth) preferred. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!