Hiring: IT Operations Engineer Company: Clay Location: New York, NY Job Posted Time: 2026-09-03 10:43:25 Target Skills & Keywords : Bash, Change Management, Okta, REST, SOC 2, SaaS, Slack, Vendor Management, Zoom, macOS About the job Experience: •8+ years in IT, with meaningful time in a senior operations, systems, or infrastructure role Required Skills: •Clay is scaling fast and the IT function is new. We have an IT Support Team keeping the queue moving and a Systems Engineer building the backbone. This role sits between them and owns the operational layer that keeps everything reliable as we grow: the systems of record, the vendors, and the tooling the rest of IT depends on. •This is a good fit if you like owning things outright, you care about getting the details right when the details are what an auditor checks, and you'd rather build a durable process than firefight the same problem twice. •. Run our Mac fleet in Iru, including configuration profiles, zero-touch enrollment, custom scripts, and remediation. Manage the smaller Windows footprint we continue to support. MDM is yours to operate and improve, not just maintain. •Own the CMDB, asset data, and the ITAM vendor •Own vendor management and renewals •. Track contracts, manage renewals before they lapse, handle license true-ups, and keep our SaaS and hardware agreements current and accounted for. •Help maintain the compliance benchmarks •. Work with the Security team and the rest of IT to keep the IT side of our SOC 2 and ISO 27001 benchmarks in good shape: offboarding rigor, access review cycles, and the evidence trail that makes those reviews defensible. Qualifications: •6-8+ years in IT, with meaningful time in a senior operations, systems, or infrastructure role •A track record of operating and maintaining IT systems at scale, with the range to grow into broader ownership over time •Deep MDM experience: hands-on ownership of Iru, Jamf Pro, or a similar cloud MDM, including configuration profiles, zero-touch enrollment, and scripting •Bash scripting for macOS management, plus enough Windows MDM familiarity to manage a small footprint •Deep day-to-day Okta administration: application integrations, group and access management, and real troubleshooting. You don't need to own Okta outright (we have that covered), but you should be very comfortable working in it •Vendor management experience: contracts, renewals, license management, and holding a vendor accountable to deliver •Broad SaaS admin experience across Google Workspace, Slack, Zoom, and a modern stack •Strong documentation instincts; you write things down clearly and keep them current •AI-forward mindset: you use AI tools to work faster and handle volume more intelligently •Clear communicator who can hold a process line without making IT feel like a blocker Compensation: •$160,000 - $200,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!