Hiring: IT On-Site Field Service Technician II Company: firstPRO US Location: Springfield, Massachusetts Metropolitan Area Job Posted Time: 2026-09-10 14:27:59 Employment Type: Remote Target Skills & Keywords : Azure, Cerner, EHR, Epic Systems, Jira, Oracle Database, Root Cause Analysis, SOC, ServiceNow, VPN, Zoom About the job Experience: •2 years supporting customers in a business environment. •Minimum 2 years supporting customers in a business environment. Required Skills: •Our ideal candidate is to be a personable, respectful, happy, and customer-focused individual. They understand that our clients just want to be able to do their job. Technology should work for them, not the other way around. •Bring the helpdesk to our client’s door while assisting and ensuring our clients receive the ultimate in customer service. •We understand that each person is uniquely qualified for something out there, but we want to make sure that you’re uniquely qualified for this position. •Minimum 2 years supporting customers in a business environment. •Proof of being fully vaccinated against COVID-19 and Influenza is required. •Must be able to lift / move 50lbs. •Office 365 System Support •Proficiency working in Active Directory Qualifications: •High School Diploma or equivalent required; associate degree in computer science or equivalent preferred •CompTIA A+ certification or 3-year equivalent hands-on computer experience Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!