Hiring: IT HELPDESK SPECIALIST Company: Constellation West Location: Washington, DC Job Posted Time: 2026-09-11 11:15:32 Employment Type: Hybrid Target Skills & Keywords : AWS, Android, Azure AD, Configuration Management, RBAC, Root Cause Analysis, Zero Trust, iOS, macOS About the job Experience: •Candidates should have extensive experience supporting enterprise desktop environments and advanced Tier II/Journeyman Help Desk operations. •Enterprise Desktop Support •Enterprise desktop and laptop support •Hardware deployment and lifecycle management •Software installation, configuration, and troubleshooting Qualifications: •Bachelor's degree in Information Technology, Computer Science, or a closely related field. •Successfully complete an FBI fingerprint/background investigation •Complete required CBO cybersecurity training before beginning work •Enterprise endpoint management •Microsoft Entra ID / Active Directory •Technical documentation and SOP development Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!