Hiring: IT Helpdesk Specialist Company: MORSE Corp Location: Cambridge, MA Job Posted Time: 2026-09-03 10:34:45 Employment Type: Full-time Target Skills & Keywords : Bash, Linux, Python, Shell, macOS About the job Required Skills: •Provide Tier 1 and Tier 2 helpdesk ticket support for MacOS, Windows, and Linux environments. •Onboard and support new employees, including account setup and hardware/software configuration. •Troubleshoot and resolve issues with desktops, laptops, servers, and networks. •Assist with cybersecurity tasks, including developing architecture, mitigating risks, and maintaining security solutions. •Perform vulnerability scanning, system audits, and incident response in collaboration with the IT/Security team. •Maintain awareness of evolving threats and threat actors; research and generate cyber threat intelligence and landscape warnings. •Review and investigate audit records for anomalies or signs of compromise. •Support compliance oversight by helping document and track controls and mitigation steps. Qualifications: •Strong troubleshooting skills with MacOS, Windows, and Linux •Scripting experience in Bash/shell and Python •Understanding of cybersecurity principles, common IT architectures, and network protocols •Operational familiarity with system administration (account management, servers, virtualization, patching) •Strong written communication skills to create clear technical documentation •US Citizenship required and ability to obtain a US Security Clearance •Employees also receive 10 paid holidays per year. MORSE maintains an “open” leave policy that does not restrict exempt, regular full-time employees to a specific number of paid sick or vacation days. However, this policy is not an “unlimited” paid leave policy. •The team at MORSE takes pride in being the smart team that is easy to work with. We focus on steady, long-term success with an emphasis on exceptionalism and delivering mission-critical impact to our customers. For more information, please visit www.morsecorp.com. Compensation: •Troubleshoot and resolve issues with desktops, laptops, servers, and networks Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!