IT Help Desk Specialist

Solidus Resources, LLC - Lovelock, NV

Hiring: IT Help Desk Specialist Company: Solidus Resources, LLC Location: Lovelock, NV Job Posted Time: 2026-09-16 16:26:30 Employment Type: On-site Target Skills & Keywords : Spring About the job Experience: •1-3 years of work experience as an IT Support Specialist, or a similar role. •3 years of work experience as an IT Support Specialist, or a similar role. Required Skills: •Provide day-to-day technical support to end-users, addressing hardware, software, and network-related inquiries promptly and efficiently. •Troubleshoot and resolve IT issues, either remotely or on-site, ensuring minimal disruption to business operations. •Assist in setting up and configuring workstations, printers, and other peripherals for employees. •Assist in maintaining our servers, ensuring their stability, security, and optimal performance. •Monitor system resource utilization, identify potential bottlenecks, and take proactive measures to avoid disruptions. •Assist in data backups and contribute to disaster recovery planning. •Network Management •Partner cross-functionally with the Senior Systems Administrator to implement network security measures and prevent unauthorized access. Qualifications: •Expert communicator with strong experience providing white-glove service to senior leaders and executives. •Solid knowledge of computer systems, hardware, software, and network administration. •Strong experience with Microsoft Windows and Office applications. •Proficiency in troubleshooting technical issues and providing timely solutions. •Strong problem-solving skills and the ability to work both independently and collaboratively in a team environment. •A passion for technology and a proactive attitude towards staying updated with the latest IT trends and developments. •Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!