IT Help Desk Specialist

Booz Allen Hamilton - Honolulu, HI

Hiring: IT Help Desk Specialist Company: Booz Allen Hamilton Location: Honolulu, HI Job Posted Time: 2026-09-03 10:12:54 Employment Type: Full-time / Remote Target Skills & Keywords : AI About the job Experience: •Bachelor's degree, or 2+ years of experience providing support and problem resolution to IT systems or end users for client, server, storage, network devices, mobile devices, or computers in lieu of a degree •2+ years of experience providing support and problem resolution to IT systems or end users for client, server, storage, network devices, mobile devices, or computers in lieu of a degree Required Skills: •Provide in-depth support and lead problem-solving and implementation efforts for specific technology products or applications. Apply basic principles, theories, and concepts. Solve routine problems of limited scope and complexity. Refer more complex issues to higher levels. Work under direct supervision. Qualifications: •Knowledge of providing support and problem resolution to IT systems or end users for client, server, storage, network devices, mobile devices, or computers •Knowledge of inventory management •Demonstrated capacity to follow appropriate disposal guidance •Demonstrated capacity to work independently with minimal supervision •Bachelor's degree in a System Administration, Network Administration, or CS field •Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!