Hiring: IT Field Technician Company: IronEdge Group Location: Albuquerque, NM Job Posted Time: 2026-09-11 12:03:14 Employment Type: Remote Target Skills & Keywords : DNS, Microsoft Excel, macOS About the job Experience: •501 year after year. Qualifications: •Basic knowledge of computer hardware, software, and networking is essential. This includes familiarity with operating systems (e.g., Windows, macOS), hardware components, and common software applications. •Strong verbal and written communication skills are essential. Field Technicians often interact with end-users and must be able to explain technical issues and solutions in a clear and understandable manner. •Field Technicians need the ability to diagnose and troubleshoot common hardware and software problems. Logical thinking and problem-solving skills are crucial. •Excellent customer service skills are important, as Field Technicians often work directly with end-users who may be experiencing technical issues or frustrations. •The ability to manage time efficiently and prioritize tasks is crucial, especially when responding to multiple service requests in a field setting. •Operational familiarity with basic networking concepts, such as IP addressing, DHCP, and DNS, is beneficial as Field Technicians often work with networked devices. •Provide remote support to end-users or remote locations through phone, email, or remote desktop tools to diagnose and resolve issues, Must be available for emergency on-call duty to address critical IT issues outside of regular business hours, if required. •All positions require the successful completion of a criminal background check, and further background checks if the position involves access to sensitive information or secure facilities. •This position requires travel to different locations, which requires a valid driver’s license, intermittent DMV checks, and a reliable personal vehicle. •Get to the EDGE—where Everyone Deserves Great Experiences! Compensation: •$40,000 - $54,000 / year •IEG pays a portion of employee premiums for Medical, Dental, and Life Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!