Hiring: IT Field Support Technician Company: BCS365 Location: Rockland, MA Job Posted Time: 2026-09-10 12:54:20 Employment Type: Full-time / On-site Target Skills & Keywords : Android, Azure, ServiceNow About the job Experience: •4 years minimum Required Skills: •Must be authorized to work in the U.S. •This is a full-time, direct hire position. •Schedule: Monday - Friday, 7:00 AM - 4:00 PM (ET). *Start/end times may vary due to client needs. •Must be able and willing to commute daily to Rockland, MA office. •Company vehicle use permitted for support at client sites. •The position will provide field service support and consultation such as testing and troubleshooting, provide the best technical solution to solve the customer issue, complete assigned jobs with assistance from lead technicians. •On-site Technical Support: Respond to client requests for on-site assistance promptly and professionally. Travel to client locations throughout the Massachusetts area within a day's notice to provide level 2 technical support. (Same day notice may be required) •Provide on-site meeting support: Physically be present at a meeting location to assist with the smooth running of the event, including tasks like setting up equipment, managing logistics, troubleshooting technical issues, providing attendee support. Qualifications: •Physical requirements include standing or sitting for extended periods of time, bending, kneeling, twisting, and lifting up to 75 lbs. •Must be able to use a computer, handle IT equipment, and communicate with customers. Compensation: •Insurance Coverage: Health, Dental, Vision, Life/AD&D, Long-Term Disability, Accident, Hospital Indemnity, Critical Illness Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!