Hiring: IT Field Engineer Company: Forgen Location: West Palm Beach, FL Job Posted Time: 2026-09-16 16:17:42 Employment Type: Remote Target Skills & Keywords : Azure AD, Root Cause Analysis About the job Experience: •3-5 years of IT support experience (phone, in-person, and remote) •5 years of IT support experience (phone, in-person, and remote) •2+ years of network infrastructure support experience Required Skills: •Field & Site Support •Travel to active project sites to provide IT support, troubleshoot issues, and represent the IT team on the ground •Serve as the primary escalation point for the IT Service Desk on complex or unresolved field and site issues •Lead jobsite technology coordination from mobilization through demobilization, including setup, ongoing support, and teardown •Meet with project executives, site superintendents, and staff to assess and coordinate IT needs •Assist with IT setup for new offices and project locations, including conference room and collaboration technology •Coordinate with local vendors for low-voltage installs, cabling, and other on-site technology services •Serve as a senior IT generalist, supporting a broad range of technical needs across field and office environments Qualifications: •Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent experience considered •Proficiency with Windows 10 and Windows 11 operating systems •Solid functional working knowledge of Microsoft 365 applications and services •Demonstrated experience configuring and deploying Cisco Meraki network devices. •Operational familiarity with Starlink, cellular hotspots, and alternative connectivity solutions •Demonstrated capacity to install and troubleshoot printers, including IP-based and print server configurations •Demonstrated capacity to use patching and update management tools •Construction industry experience is a plus Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!