IT Engineer – MSP / Field Service (MSP Experience Required)

Charleston Tech Support - Summerville, SC

Hiring: IT Engineer – MSP / Field Service (MSP Experience Required) Company: Charleston Tech Support Location: Summerville, SC Job Posted Time: 2026-09-15 22:06:21 Employment Type: Full-time / Remote Target Skills & Keywords : Compliance, DNS, HIPAA, SIEM, TCP/IP, Windows Server, macOS About the job Experience: •3+ years of hands-on professional IT experience •3+ years of professional IT MSP experience Required Skills: •Client Support & Field Service: •Provide on-site and remote technical support for hardware, software, networking, and cloud services •Troubleshoot and resolve issues involving Windows, Microsoft 365, Google Workspace, Apple/macOS, networking, printers, and connected devices •Manage computer hardware installations, upgrades, configurations, and deployments •Resolve break/fix issues and provide end-user training as needed •Maintain accurate documentation, ticket updates, and client records •Communicate professionally with clients and provide timely updates on service requests •Infrastructure & Project Work: •Deploy, configure, and support Microsoft 365, Google Workspace, Windows Server, Apple/macOS, and endpoint environments •Lead and assist with infrastructure projects including network refreshes, cloud migrations, and system upgrades •Configure and support firewalls, VLANs, VPNs, wireless networks, and routing/switching environments •Perform email, identity, and data migrations between platforms •Assist with onboarding new clients and evaluating existing IT infrastructure •Security & Compliance: •Implement and support cybersecurity solutions including MFA, endpoint protection, patch management, backup solutions, ITDR, and SIEM platforms Qualifications: •3+ years of professional IT MSP experience •Microsoft 365 •Microsoft Entra ID •Google Workspace •Windows Server •TCP/IP, DNS, DHCP •LAN/WAN networking •Firewalls, VPNs, VLANs, and wireless networking •Experience with cybersecurity best practices including MFA, endpoint protection, backup, and l Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!