Hiring: IT Desktop Engineer Company: Tata Consultancy Services Location: Hopedale, MA Job Posted Time: 2026-09-16 23:26:41 Employment Type: On-site Target Skills & Keywords : Azure AD, DNS, ServiceNow, VPN About the job Required Skills: •Tier 1 & Tier 2 End User Computing (EUC) support for desktops, laptops, mobile devices, RF scanners, and printers. •Strong experience with ServiceNow Incident, Service Request, and Escalation Management. •Active Directory/Azure AD user administration, onboarding/offboarding, and access management. •Basic network troubleshooting (LAN, Wi-Fi, VPN, DNS, DHCP) and hardware break-fix support. •ITIL-based support operations with expertise in asset management, vendor coordination, and warehouse application support. •Tier 1 & Tier 2 onsite IT support for warehouse users. •Incident and service request management through ServiceNow. •Support for PCs, laptops, RF scanners, printers, mobile devices, tablets, and video conferencing equipment. Compensation: •$55,000 - $75,000 / year •Tier 1 & Tier 2 End User Computing (EUC) support for desktops, laptops, mobile devices, RF scanners, and printers Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!