Hiring: IT Cinema Tier 2 Support Technician I Company: Regal Location: Knoxville Metropolitan Area Job Posted Time: 2026-09-10 15:07:27 Employment Type: Remote Target Skills & Keywords : Epic Systems, Spark About the job Required Skills: •Support cinema technology by troubleshooting hardware and software issues and responding to technical incidents •Lead the IT scope of projects including theatre openings, remodels, and closures, ensuring timelines and standards are met •Coordinate with vendors and internal teams on equipment installs, cabling, and system configurations •Monitor system performance, document updates, and ensure systems meet service level expectations •Collaborate across IT teams to improve processes, maintain infrastructure, and support ongoing operations Qualifications: •Have hands-on experience supporting IT infrastructure, hardware, and software in a technical environment •Be comfortable managing multiple priorities and working both independently and as part of a team •Be able to troubleshoot issues, think critically, and make decisions—even in high-pressure situations •Communicate clearly with both technical and non-technical partners •Be open to travel and adapt to changing project needs •Be a great fit, if our values resonate with you: We Create, We Perform, We Inspire. Read more about them here - About us •Regal Cinemas – where movie magic meets unforgettable experiences! •At Regal Cinemas, part of Regal Cineworld, each day is a celebration of everything film and entertainment. From the first popcorn crunch to the closing credits, we’re all about creating moments that spark joy, laughter, and a little bit of movie magic. •Based out of our buzzing Theatre Support Office in Knoxville, Tennessee, we offer a variety of roles with a mix of hybrid, field-based, or remote working options, depending on the role. •What really makes Regal shine? Our people. We’re passionate about supporting your growth and helping you carve out your dream career within the Regal Cineworld family. Fancy joining us on this epic film adventure? Dive into the Regal stories and see what life’s like behind the scenes of the big screen! Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!