Hiring: IT Business Analyst Company: Glocomms Location: Nashville, TN Job Posted Time: 2026-09-10 12:26:01 Target Skills & Keywords : Business Analysis, Change Management, Digital Transformation, SQL, Salesforce, Salesforce Commerce About the job Experience: •Salesforce Sales Cloud and Service Cloud. •Exposure to Salesforce Commerce Cloud, CRM Analytics, Maps, or similar Salesforce products. •Operational familiarity with SQL, relational databases, or data analysis tools. •Comfortable navigating ambiguity and evolving priorities. •Resourceful problem solver with a continuous learning mindset. Required Skills: •Partner with business and product stakeholders to gather requirements, define priorities, and translate objectives into user stories and functional specifications. •Support Salesforce initiatives across Sales Cloud and Service Cloud environments while helping optimize business processes. •Facilitate requirements workshops and work closely with cross-functional teams to ensure solutions align with business goals. •Develop detailed user stories, process documentation, and solution recommendations. •Assist with platform configuration, testing, and validation of delivered functionality. •Partner cross-functionally with technical teams on integrations, data models, system dependencies, and solution design. •Help drive user adoption through training, support, and continuous feedback collection. •Contribute to platform stability, security, and long-term scalability by supporting governance and best practices. Qualifications: •Salesforce certifications are a plus. Compensation: •$82,500 - $110,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!